kxbet Privacy Policy & Data Protection

kxbet ("we", "our", "platform") operates a safe and trusted online gaming service for users in Bangladesh. This Privacy Policy ("Policy") explains what information we collect, why we collect it, and how we use and protect it when you visit our website kxbet.lat or use our services.

By registering on our platform or using our services, you are considered to have agreed to the terms of this Policy. If you have any questions after reading this Policy, please contact our support team.

We reserve the right to make changes to this Policy at any time. If any significant changes are made, we will notify you through reasonable means. The date of the most recent change will always be noted at the bottom of this page.

kxbet collects several categories of information — some you provide directly, and some is collected automatically.

2.1 Information You Provide

• Full name and date of birth (for age verification — services are provided only to users aged 21 and above)
• Email address and mobile number (for communication and security verification)
• Financial transaction details (related to bKash, Nagad, Rocket, Upay, or bank transfers)
• Identity verification documents (national ID card or passport, where applicable)
• Support messages and communication records

2.2 Automatically Collected Information

• IP address and device type
• Browser type and operating system
• Website usage patterns — which pages you visited and for how long
• Information collected through cookies and similar tracking technologies
• Login time, date, and geographic location (country level only)

2.3 Information Received from Third Parties

In some cases we may receive additional information from trusted third parties for the purposes of identity verification and fraud prevention. This information is used solely to ensure security and compliance.

kxbet uses collected information for the following lawful purposes:

kxbet uses cookies and similar technologies on its website. Cookies are small text files stored in your browser or on your device.

4.1 Types of Cookies We Use

• Essential Cookies: Required to ensure the core functionality of the site — maintaining login sessions and storing security tokens.
• Functional Cookies: To remember your preferences, such as language settings or gaming preferences.
• Analytics Cookies: To collect site usage statistics and improve our services.
• Performance Cookies: To detect page loading speed and technical errors.

4.2 Cookie Controls

You can disable cookies from your browser settings. Please note, however, that disabling essential cookies may prevent some important features of the site from working correctly.

kxbet does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

5.1 Service Provider Partners

Specific service providers such as payment processors (bKash, Nagad, Rocket, Upay, and banking services), technology infrastructure providers, and fraud prevention services may receive only the information necessary to perform their functions. These partners are contractually bound to maintain data confidentiality.

5.2 Legal Requirements

Information may be disclosed to comply with court orders, lawful requests from government authorities, or applicable laws. In such cases we will disclose only the minimum information necessary to meet the legal requirement.

5.3 Business Changes

In the event of a merger, acquisition, or asset transfer, user information may be transferred. However, we will notify you appropriately in advance if such a change occurs.

5.4 With Your Consent

For any purpose not listed above, we will always obtain your explicit consent before sharing information.

kxbet follows industry-standard technologies and practices to keep your information secure:

• SSL Encryption: All data transmissions are encrypted using SSL/TLS technology, keeping information secure between you and our servers.
• Secure Server Infrastructure: Data is stored in secure data centers with both physical and digital security measures in place.
• Access Controls: Only authorized personnel may access your information, and only to the extent required for their specific role.
• Regular Security Audits: Regular security assessments are conducted to identify and address potential vulnerabilities.
• Two-Factor Authentication: Multi-factor authentication is used to prevent unauthorized access to accounts.
• Secure Payment Processing: Financial transaction data is protected with the highest level of encryption.

While we strive to maintain the highest level of security, no online system is completely risk-free. Please keep your account password confidential and notify us immediately if you notice any suspicious activity.

kxbet retains your information only for as long as necessary. The retention period depends on the type and purpose of the information:

• Account Information: For the duration the account is active, and for a set period after closure to meet specific legal obligations.
• Transaction Records: For the period required by law in relation to financial record-keeping.
• Communication Records: For the period necessary to improve support operations and resolve disputes.
• Log Files & Technical Data: For a limited period for security monitoring and system maintenance.

Once the retention period ends, information is securely deleted or anonymized so that you can no longer be identified.

As a kxbet user, you have certain rights over your personal information:

• Right to Access: You may request to view the information we hold about you.
• Right to Rectification: You may request that any inaccuracies in your information be corrected.
• Right to Erasure: In certain circumstances you may request that your information be deleted, though this may not be fully possible where legal obligations apply.
• Right to Restrict Processing: In certain cases you may request that processing of your information be temporarily limited.
• Right to Data Portability: You may request your information in a structured, machine-readable format.
• Right to Object: You may object to the processing of your information for specific purposes.
• Right to Withdraw from Marketing Communications: You may unsubscribe from promotional communications at any time.

To exercise any of these rights, please contact our support team. We will make every effort to respond to your request in a timely manner.

kxbet's services are intended only for individuals aged 21 and above. We do not knowingly collect information from minors or allow them to operate accounts.

The registration process includes age verification steps. If we become aware that a minor is using our services, we will immediately close that account and delete all collected information as quickly as possible.

If you believe a minor is using our platform, please notify our support team.

kxbet places the highest importance on responsible gaming. We may use information relating to your gaming behavior in the following ways:

• To identify potential signs of problematic gaming behavior
• To support voluntary limit-setting and self-exclusion programs
• To provide information and resources related to responsible gaming
• To ensure the safe use of the platform

To learn more about responsible gaming, visit our Responsible Gaming page.

kxbet may update this Privacy Policy from time to time. When changes are made:

• The updated policy will be published on this page.
• For significant changes, we will send a notification to your registered email.
• Continued use of the platform after changes are made will be considered acceptance of the updated policy.
• If you do not agree to the changes, you have the right to close your account.

We recommend that you review this policy regularly to stay informed of the latest information.

If you have any questions, concerns, or requests regarding this Privacy Policy or your information, please contact us. Our support team is available 24/7 in both Bengali and English.